Chapter – 7 Directing - V. Imp. Chapter (2+3+3=8 marks)

“Effectiveness of leadership depends on the qualities of the leader”. Explain any four such qualities of a leader.

Or

“Efficiency and productivity depend upon the QUALITY OF LEADERSHIP.” Do you agree with this statement? Give any 3 reasons in support of your answer. (Yes)

Or

What are the QUALITIES required by a good leader (any 3 skills)

Judgement skills:

• A good leader should be able to examine problems in right perspective.
• His judgement and decision making abilities should be superior to others.
• He should be able to form opinions and judge based on facts and not be prejudiced

Communication skills:

A good leader should be able to communicate the goals and procedures of the organisation clearly, precisely and effectively to the subordinates. Only then will it be possible for him to convince, persuade and stimulate subordinates to action.

Listening skills:

People tend to avoid a leader who does not listen. Hence a good leader in one who can listen to other peoples problems. He should be able to create a culture whereby people can be frank with him and give him information and also give him feedback about himself, which can help him to improve himself.

Inspiring skills:

A good leader should be able to inspire people to deal with the “why” question. He should not just command and control but be able to lead the people and get them involved to work together as a team.

MOTIVATION:

Define “motivation” as an element of directing? – 2 marks sample paper V. Imp

• Motivation is a mental state.
• Motivation in management means stimulating people to action in order to achieve the desired goals.
• It arouses the desires in the people to initiate and direct their behaviour in purposeful manner.

How does motivation improve the efficiency of workers in an organisation? Give any 3 points.

• Motivation infuses willingness in employees to achieve a high level of performance.
• A motivated employee feels pleasure in performing their duties. This helps to improve productivity, reduce cost of operations and secure overall efficiency.
• Motivation is essentially goal directed. Therefore, more the subordinates are motivated higher are the chances of achieving the goals of the organisation.